Chancery Receptionist, Part-Time

Human Resources Office - Omaha

Admin & Clerical
Part-Time
POSITION TITLE: Chancery Receptionist
DEPARTMENT: Human Resources
REPORTS TO: Human Resources Director
EFFECTIVE DATE: October 2, 2020
CLASSIFICATION: Regular, Part-Time, Non-Exempt
HOURS PER WEEK: 20-28

POSITION SUMMARY

The Receptionist is the initial contact person for all visitors to the Chancery and will be responsible for warmly greeting staff, visitors and callers while providing exceptional service with professionalism.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Serves as a primary point of contact for answering calls coming in on the Chancery’s main phone number, taking messages and directing calls to the appropriate office
• Ensures messages left in the main voicemail box are retrieved timely and handled accurately
• Welcomes and greets all visitors who come into the Chancery Offices. Announces all visitors to the proper individual or department
• Directs all visitors attending meetings to the proper meeting area
• Handles caller’s inquiries whenever possible
• Maintains supplies for copy machine and fax machine and assists employees with use of those machines
• Assists with copying and collating work as needed
• Provides light typing services as needed
• Sorts and distributes mail into proper mailboxes
• Assists in the preparation of bulk mailings as needed
• Provide assistance to persons in need that come into the Chancery
• May be asked to perform other duties and assume other responsibilities as requested by curia offices
• Keeps the lobby and reception area orderly

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written, verbal, telephone and interpersonal communication skills
• Collaborative work style, initiative and flexibility
• Extreme sense of confidentiality
• Ability to listen
• Ability to present oneself professionally in appearance and behavior
• Ability to demonstrate problem solving skills and resolve recurring problems independently
• Excellent organizational skills including ability to establish priorities, multi-task, work independently and proceed with objectives without supervision
• Bilingual (English and Spanish) skills preferred

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• One year of clerical experience including experience with multi-line telephone system
• Proficiency in Microsoft Office Word, Excel, and PowerPoint

WORKING CONDITIONS: PHYSICAL REQUIREMENTS
• Office environment; ADA-accessible building

TRAVEL REQUIREMENTS
• None

ORGANIZATIONAL RESPONSIBILITY

Employees of the of the Archdiocese of Omaha will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based organization and adhere to the policies of the Archdiocese of Omaha. Employees will not publicly oppose the teachings of the Catholic faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Omaha or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.