Payment & Information Application Assistant

Data Support - Omaha

Admin & Clerical
Part-Time
POSITION TITLE: Payment and Information Application Assistant
DEPARTMENT: Data Support Office (DSO)
REPORTS TO: Manager, DSO
EFFECTIVE DATE: September 1, 2020
POSITION STATUS: Non-Exempt, Part-Time
HOURS PER WEEK: 20-28

POSITION SUMMARY
Individual is primarily responsible for assisting with the data entry, quality control, and reporting processes for the: Archdiocesan Annual Appeal, the Archdiocesan Seminary Collection, Special Collections/Donations, parish information, The Catholic Voice addresses, and other database operations as assigned for the Data Support Office (DSO).

PRINCIPAL DUTIES AND RESPONSIBILITIES
Archbishop’s Annual Appeal & Other Fundraising Records:
• Data entry and reporting for day to day operations of The Raiser's Edge database system
• Assistance and data entry for the Annual Appeal new intention process
• Handling regular and special campaign mailings and reports
• Maintaining and checking data quality
• Customer service for parishes, schools, and internal departments

Other Responsibilities
• Donation management, including cash handling
• Data entry and maintenance of miscellaneous databases
o Parish Census
o The Catholic Voice
o Temporary assignments
• Assist with the training and assignments of temporary data-entry personnel

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures.
• Knowledge of principles for providing customer service, including meeting quality standards for services and ensuring customer satisfaction.
• Proficient in computer and keyboard skills as well as an ability to learn and effectively use software relevant to job duties.
• Produces complete and high-quality work that is organized and understandable.
• General knowledge of the Catholic Church and its mission.

EDUCATION AND EXPERIENCE REQUIRED
• Microsoft Office Proficiency
o Word mail merges & templates
o Excel spreadsheet drafting & summarizing
o Access database design, queries, and reports
• Raiser's Edge experience preferred

WORKING CONDITIONS: PHYSICAL REQUIREMENTS

• Routine office environment; ADA-accessible building.
• Requires sitting for the majority of work duration; involves typing and other repetitive movement.