Catholic Charities of Omaha - Omaha
Submitted ByName: Kelly Bolte
Principal Duties and ResponsibilitiesThe Family Strengthening Coordinator is responsible for working with families in the Family Strengthening Program to develop and complete training and service/goal plans, locate local resources, and navigate life and family in a new culture in order to help families gain economic self-sufficiency and live healthy lives. This position also provides programming coordination and client/volunteer support to the Latina Resource Center.
Essential Job Functions:
Coordinates, facilitates, and implements all programming and special activities that support strengthening the family program and increasing self-sufficiency for clients in the Family Strengthening program including consistent, effective, and timely communications.
Recruits program participants, conducts routine client evaluations, and maintains monthly reports and case files for clients in the Family Strengthening Program.
Coordinates referrals to community resources connecting clients to needed services.
Manages the program data collection, tracks client outcomes, and assists with the processes and reporting for PQI, COA, and funding sources such as United Way and other grantors.
Provides coordination to the Latina Resource Center. Will be the first contact for clients who call for an appointment, walk-ins, and existing clients who come to class. Is responsible for completing the intake process for new/returning clients and creating monthly class calendar.
Coordinates and manages volunteer presenters and tutors that support clients in Family Strengthening and the Latina Resource Center.
Maintains working positive relationships with community agencies and neighborhood groups and attends relevant community meetings as needed.
Perform other duties as assigned.
* Reliable attendance is an expectation.
RequirementsKnowledge, Skills, and Abilities
Excellent bilingual skills in both English and Spanish; both written and verbal communication.
Strong knowledge of community resources.
Understanding of the Latino Culture.
Strong organizational skills and ability to multi-task, self-start, and work independently.
Experience creating family/individual service plans addressing a wide range of issues for low-income populations.
Ability to understand and adhere to policies and procedures related to Protected Health Information (PHI)/Personally Identifiable Information (PII); (This position has access to PHI/PII and is limited under the minimum necessary rule to the amount of information necessary to perform assigned duties.)
Computer proficiency including: MS Word, Excel, PowerPoint, and Outlook, and skill in operating office equipment (fax, copier, etc.)
Required of All Positions:
Knowledge and support of Catholic Charities’ purpose, mission, vision, values, and ethical standards.
Knowledge and support of the Catholic Charities Compliance Program requirements including – but not limited to – the Code of Ethics, the Compliance Policy, and all relevant compliance procedures.
Ability to demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Education and Experience
1-2 years of experience providing service coordination or case management with low income families.
Experience working with new immigrant Latino families.
Experience working with families and community resources/human service organization preferred
4-Year College Degree
Licensure, Certifications, and other Designations:
CPR and First Aid certification, or the ability to obtain within 60 days of employment
Valid Nebraska Driver’s License and insurability