Student Account Representative

Omaha Catholic Schools Consortium Office - Omaha

Finance
Part-Time

Location

Name of Facility: Omaha Catholic School Consortium - Central Office
Address
4501 S 41st St
Omaha, Nebraska
68107



Submitted By

Name: Olga Casillas
Email: olcasillas@archomaha.org


Description

Department: Finance
Reports to: Phoebe Landrum


Principal Duties and Responsibilities

• Accepts and logs in-person payments at the Consortium Central Office.

• Works closely with the FACTS Administrator to process new student aid applications, verifying eligibility and documentation

• Maintains accurate student payment records and databases

• Generates enrollment trend, tuition collections and delinquency rate reports

• Works with funding agencies to ensure proper scholarship and grant funding is applied to student accounts in FACTS

• Meets with families and schools to identify and verify financial needs

• Follows up with families with delinquent balances and negotiates payment plans

• Responds promptly to inquiries to resolve issues in a timely manner

• Other duties as assigned


Requirements

Knowledge, Skills, and Abilities
• Demonstrated track record of customer service, working with diverse population

• Superior oral and written communication and motivational skills

• Working knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook

• A positive self-starter who is people-oriented, results-oriented and multi-tasker

• Excellent organization and priority-setting abilities, as well as an aptitude for detail required

• Sensitive to the unique personal and educational needs of immigrant and at-risk persons

• Ability to work with and manage database in FACTS

Education and Experience
• Minimum three years’ experience in education administration or student financial services
• Experience in a faith-based organization and a commitment to the mission of Catholic education
• Basic knowledge of accounting and bookkeeping practices

Application Instructions

• Must be bilingual in Spanish/English