Director of Information Technology

Location

Name of Facility: St. Vincent de Paul Catholic Church
Address
14330 Eagle Run Drive
Omaha, Nebraska
68164

Submitted By

Name: Kathy Wilhelm
Email: wilhelmk@svdpomaha.org

Description

Department: Information Technology
Reports to: Pastor

Principal Duties and Responsibilities

Key Responsibilities:
Infrastructure & Systems Management:
• Maintain, configure, and troubleshoot desktops, laptops, mobile devices, printers, and peripherals.
• Oversee and maintain network infrastructure, including wired and wireless connectivity.
• Administer Microsoft 365, including Exchange, SharePoint, Teams, and user provisioning.

User Support, Education & Help Desk Services:
• Provide tier 1–3 technical support for parish staff.
• Deliver training and guidance for both productivity and educational software use.
• Communicate IT policies and support procedures clearly and compassionately.
• Strong understanding of generative AI technologies with the ability to educate and guide staff in their responsible use; develop and implement organizational policies and procedures related to AI tools and applications.

Database & Software Management:
• Support core databases for parishioner management and other administrative functions.
• Install, update, and maintain business applications.
• Ensure integrity and accuracy of data; manage backups and recovery plans.

Asset & Security Management:
• Track inventory of all technology assets and software licenses.
• Enforce cybersecurity best practices and maintain endpoint protection and compliance.
• Develop and maintain disaster recovery and incident response plans.

Strategic Planning & Collaboration:
• Evaluate emerging technologies to support mission-centered education and parish operations.
• Collaborate with parish and school leadership to align IT services with ministry and academic goals.
• Manage relationships with IT vendors, service providers, and consultants.

Requirements

Knowledge, Skills, and Abilities
• Preferred certifications: CompTIA A+, Network+, Microsoft, or Google certifications.
• 3+ years of experience in IT support or administration, preferably in an education or nonprofit setting.
• Proficient in both Microsoft 365/Azure and Google Workspace environments.
• Excellent communication, problem-solving, and customer service skills.
• Understanding of and commitment to the mission of the Catholic Church.

Education and Experience
• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).

Application Instructions

Resumes and completed employment applications must be submitted by May 1, 2025 and can be sent to Kathy Wilhelm in the Parish Office at: parishoffice@svdpomaha.org