Boutique Coordinator

Essential Pregnancy Services - 93rd Street - Omaha

Customer Service
Full-Time

Location

Name of Facility: Essential Pregnancy Services
Address
3171 N 93rd St
Omaha, Nebraska
68134



Submitted By

Name: Dennis Waggoner
Email: dwaggoner@essentialps.org


Description

Department: Life Services
Reports to: Sherilyn Park


Principal Duties and Responsibilities

The Boutique Coordinator will serve as the lead staff in the boutique. The Boutique Coordinator
assists the Boutique Manager by accepting/sorting donations, replenishing stock, and processing client files prior to
and after boutique appointments.
Responsibilities
 Provide a welcoming boutique environment
 Prepare boutique for open hours and complete end of day tasks
 Lead the client check-in and checkout processes during boutique hours
 Assist in review of sorting incoming donations
 Ensure that stock has appropriate tags and labels
 Train and supervise volunteers to include: donation acceptance, sorting, stocking racks, client check-in and
check-out, and data entry
 Assist with replenishment of stock on the floor
 Complete all steps of the orientation process with new clients
 Handle all client questions, requests and complaints in person and on the phone in a respectful and
compassionate manner during shift
 Meet with Boutique Manager for monthly supervision
 Maintain orderly efficient workspaces at the front counter and in the storeroom
 Learn and utilize a variety of software programs to complete the tasks of the position
 Credit client account baby bucks for outside Medical Services received
 Maintain stock on key inventory items
 Identify opportunities for sales and promotions to clear stock and increase boutique visits
 Helping with in-person classes and sending on-line classes to clients
Additional Responsibilities
 Attend monthly All Staff meetings (optional, based on schedule availability)
 Attend weekly Life Service team meetings
 Assist with special events, bi-annual Baby Showers and annual client events
 Maintain client confidentiality and professional boundaries at all times
 Responsible for miscellaneous duties as assigned by the Boutique Manager


Requirements

Knowledge, Skills, and Abilities
Knowledge/Skills/Abilities: Commitment to the mission and model the core values of EPS. Willingness to become
familiar with EPS services. Utilize appropriate interpersonal and crisis intervention skills to provide loving, nonjudgmental service and care to abortion vulnerable and minded women. Ability to multitask, problem-solve and
manage interpersonal conflicts when they arise. Proficient in Microsoft Office (Word, Excel, and Outlook), and
database entry. Computer literacy to include PC and iPad. Excellent verbal communication skills to interact with
clients and volunteers in a professional manner in person and on the phone. Attention to detail and follows policies
and procedures. Work independently and team player for projects. Willing to assist with miscellaneous duties as
assigned

Education and Experience
Experience/Education: Minimum of high school diploma or equivalent, preferred Bachelor’s degree, retail experience
a plus!

Application Instructions

Nature and Scope of Accountability: Hired by Sr. Director of Finance and reports to the Boutique Manager.
Applicants should email both a resume and a cover letter to the Interim Executive Director Dennis Waggoner at
dwaggoner@essentialps.org