Boutique Coordinator
Essential Pregnancy Services - 93rd Street - Omaha
Customer Service
Full-Time
Location
Name of Facility: Essential Pregnancy ServicesAddress
3171 N 93rd St
Omaha, Nebraska
68134
Submitted By
Name: Dennis WaggonerEmail: dwaggoner@essentialps.org
Description
Department: Life ServicesReports to: Sherilyn Park
Principal Duties and Responsibilities
The Boutique Coordinator will serve as the lead staff in the boutique. The Boutique Coordinatorassists the Boutique Manager by accepting/sorting donations, replenishing stock, and processing client files prior to
and after boutique appointments.
Responsibilities
Provide a welcoming boutique environment
Prepare boutique for open hours and complete end of day tasks
Lead the client check-in and checkout processes during boutique hours
Assist in review of sorting incoming donations
Ensure that stock has appropriate tags and labels
Train and supervise volunteers to include: donation acceptance, sorting, stocking racks, client check-in and
check-out, and data entry
Assist with replenishment of stock on the floor
Complete all steps of the orientation process with new clients
Handle all client questions, requests and complaints in person and on the phone in a respectful and
compassionate manner during shift
Meet with Boutique Manager for monthly supervision
Maintain orderly efficient workspaces at the front counter and in the storeroom
Learn and utilize a variety of software programs to complete the tasks of the position
Credit client account baby bucks for outside Medical Services received
Maintain stock on key inventory items
Identify opportunities for sales and promotions to clear stock and increase boutique visits
Helping with in-person classes and sending on-line classes to clients
Additional Responsibilities
Attend monthly All Staff meetings (optional, based on schedule availability)
Attend weekly Life Service team meetings
Assist with special events, bi-annual Baby Showers and annual client events
Maintain client confidentiality and professional boundaries at all times
Responsible for miscellaneous duties as assigned by the Boutique Manager
Requirements
Knowledge, Skills, and AbilitiesKnowledge/Skills/Abilities: Commitment to the mission and model the core values of EPS. Willingness to become
familiar with EPS services. Utilize appropriate interpersonal and crisis intervention skills to provide loving, nonjudgmental service and care to abortion vulnerable and minded women. Ability to multitask, problem-solve and
manage interpersonal conflicts when they arise. Proficient in Microsoft Office (Word, Excel, and Outlook), and
database entry. Computer literacy to include PC and iPad. Excellent verbal communication skills to interact with
clients and volunteers in a professional manner in person and on the phone. Attention to detail and follows policies
and procedures. Work independently and team player for projects. Willing to assist with miscellaneous duties as
assigned
Education and Experience
Experience/Education: Minimum of high school diploma or equivalent, preferred Bachelor’s degree, retail experience
a plus!
Application Instructions
Nature and Scope of Accountability: Hired by Sr. Director of Finance and reports to the Boutique Manager.Applicants should email both a resume and a cover letter to the Interim Executive Director Dennis Waggoner at
dwaggoner@essentialps.org