Receptionist Bellevue
Essential Pregnancy Services - Bellevue Center - Bellevue
Admin & Clerical
Full-Time
Location
Name of Facility: Essential Pregnancy ServicesAddress
3171 N 93rd St
Omaha, Nebraska
68134
Submitted By
Name: Dennis WaggonerEmail: dwaggoner@essentialps.org
Description
Department: Health & WellnessReports to: Director of Health & Wellness
Principal Duties and Responsibilities
Responsible for greeting clients, determining client-testing needs, and scheduling clients appropriately. Assist with Ekyros database entry; develop Word Documents and Excel spreadsheets as needed and general clerical assignments. Responsible for Medical supply ordering for Testing Centers. Serve as a trained Resource Advocate on a rotating schedule or when needed.● Greet walk-in clients and schedule clients. Assess individual needs and prepares them for testing service appointments;
● Answers phone when needed, schedules appointments and directs calls as appropriate;
● Professionally and calmly, minister to abortion-vulnerable and abortion-minded callers;
● Maintains all Client Intake paperwork and Informational paperwork for center;
● Manages music and speakers for Lobby during open hours;
● Maintains and sanitizes Lobby area for clients.
● Ensures outdoor signage is placed and retrieved daily.
● Ensures the front sidewalk area and back door entrance of the center is clear of snow and salted during the winter season.
● Sends out text appointment reminders via Ekyros for the next business day for Maple Village. Follows up with No Show texts or calls for clients who missed appointments;
● Enters client data into Briteworks and Ekyros
● Ensures all client consent forms are completed and signed.
● Scans and enters STI Treatment charts into the Medical Drive;
● Emails/Faxes Treatment Case Reports to Douglas County Health Department;
● Uploads STI lab order into Nulirt.
● Scans copy of Discharge Summary and enters into Ekyros client Sonogram form
● Maintains Google Review Spreadsheet for clients giving permission for Google Review link.
● Maintain i-Pads by regularly charging i-pads, updating, and clearing documents that have been uploaded in the client files
● Ensures outgoing mail delivery including STI lab boxes to the post office daily.
● Maintains center supplies for Bellevue and ensures monthly center supply orders are sent to Maple Village Reception Speci
Requirements
Knowledge, Skills, and Abilities● Commitment to the mission of EPS, awareness, and willingness to become familiar with the agency’s services;
● Ability to perform under high pressure and stressful situations;
● Provide loving, non-judgmental service and care to abortion-vulnerable and abortion-minded women;
● Ability to manage multiple projects at one time;
● Excel in interpersonal skills as needed for a crisis environment;
● Able to accept the direction of authority;
● Proficient in Microsoft Office (Word, Excel, Outlook and Publisher). Computer literacy to include PC and iPad;
● Excellent verbal communication skills to interact with clients in a professional manner in person and on the phone;
● Attention to detail and follows policies and procedures; and
● Team player and willing to assist with miscellaneous duties as assigned.
● EPS reserves the right to unilaterally change work schedule at-will to accommodate center growth and assure EPS meets client needs.
● This schedule does not constitute a guarantee of these future employment hours listed. This is not an employee contract. Nebraska is an at-will employment state.
● Your employment with Essential Pregnancy Services will remain on an at-will basis.